🚚 Shipping
How long does delivery take?
UK Standard: 2–5 business days. UK Express: 1–2 business days. Europe: 5–10 business days. Rest of World: 7–15 business days.
How long does order processing take?
Orders are processed within 1–3 business days before dispatch.
Do you offer free shipping?
Yes — free UK standard shipping on all orders over £100.
Which couriers do you use?
We ship via Royal Mail, Evri, and other reputable UK couriers.
🔄 Returns & Refunds
What is your return policy?
We offer a 30-day return window. Items must be in original condition with tags and packaging intact.
How do I start a return?
Email us at support@britify.shop and we'll guide you through the process.
How long do refunds take?
Refunds are processed within 10 business days of approval.
Do you honour the EU cooling-off period?
Yes — EU customers have a 14-day cooling-off period as standard.
📦 Orders
Can I change or cancel my order?
Contact us as soon as possible at support@britify.shop. We'll do our best to help before dispatch.
How do I track my order?
You'll receive a tracking link via email once your order has been dispatched.
📬 Contact
How can I get in touch?
Email us at support@britify.shop — we aim to respond within 1 business day.